Hootsuite Vs Loomly: Which Suits Your Business in 2024
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Overview
Hootsuite vs Loomly: A Glance at User Experience and Customer Support
When it comes to social media management tools, Hootsuite and Loomly both offer comprehensive social media management solutions to businesses of all sizes.
While both offer a range of features that can help you streamline your day-to-day tasks, they differ in key ways.
When choosing the right social media management tools, many users consider the advanced features with responsive customer support and ease of use.
Let’s compare Hootsuite and Loomly based on user experience and customer support.
User Experience
One of the vital factors in a social media management tool is the user experience.
Both Loomly and Hootsuite offer intuitive interfaces that simplify social media management, making it a breeze.
However, based on multiple user reviews, Loomly is often praised for its superior usability.
Loomly’s interface is designed to focus on content creation and collaboration, making it easy for teams to work together to create engaging social media content.
The tool offers advanced features with ease of setup that help with content scheduling and publishing.
While Hootsuite is the old kid on the block and has been in the market for far longer than Loomly, it also offers a range of features to make social media management easier.
However, the tool only lacks when it comes to user experience, as its interface proves to be a bit more complex and overwhelming for some users.
The tool’s dashboard is highly customizable, which allows users to set up their social media streams and accounts in a way that works best for them.
If you look at the bigger picture, Social Champ offers a sleek and vibrant user dashboard with low pricing plans.
The tool offers versatile features that streamline your social media management. You can even access all the premium features on the FREE plan.
Customer Support
Based on reviews, users have often praised Loomly for its excellent customer support.
The tool’s support team is known for being responsive, helpful, and willing to go above and beyond to assist users with any issues.
Users have appreciated Loomly’s dedicated support team that can help with technical issues or provide guidance on how to use the platform’s features effectively.
On the other hand, while Hootsuite also offers comprehensive customer support options, some users have reported challenges in getting timely assistance or receiving answers to their questions.
Users are disappointed with the tool’s customer support as they have to wait longer for a response to their queries.
The major drawback is that Owl’s customer support feature is only available for Business and Enterprise plans.
Lastly, it’s worth noting that Social Champ can be your loyal friend if you want responsive and round-the-clock customer support.
The tool’s customer support is exceptional, with a team available 24/7 to assist users with any questions or technical issues.
Combined with its cost-effective pricing plans, Social Champ is an excellent choice for businesses of all sizes that value user experience and customer support.
Hootsuite
Starts with $99
Professional, Team, Enterprise
Loomly
Starts with $32
Base, Standard, Advanced, Premium, Enterprise |
Social Champ
Starts with $29
Champion, Business, Agency
Simplify Your Social Media Strategy With Social Champ
Our powerful tool and exceptional features give you the power to create, schedule and optimize your content for maximum engagement. Sign up now for your FREE plan.
Experience Smooth Social Media Management With an Intuitive Tool and Dedicated Support Team
With the seamless combination of an intuitive tool and exceptional support, you can streamline your social media strategy and achieve success. An easy-to-use interface lets you efficiently manage multiple accounts while an experienced support team provides personalized assistance whenever you need it.
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|
| |
|---|---|---|---|
| Easy-to-Use Interface | 4.3 | 4.6 | 4.6 |
| Value for Money | 4.2 | 4.6 | 4.6 |
| G2 Reviews | 4.1 | 4.6 | 4.4 |
| Customer Support | 4.2 | 4.7 | 4.6 |
Transform Your Social Media Presence With Cutting-Edge Features
Take your brand to new heights with remarkable features. An innovative social media management tool empowers you to create engaging content, monitor your performance, and connect with your audience like never before. These features allow you to streamline your social media strategy, save time, and achieve better results.
| Features |
Hootsuite
|
Loomly
|
Social Champ
|
|---|---|---|---|
| Advanced Queuing | No | Yes | Yes |
| Free Plan | No | No | Yes |
| Content Calendar | Yes | Yes | Yes |
| AI Caption writer | Yes | No | Yes |
| Social Inbox | Yes | Yes | Yes |
| Canva Integration | Yes | Yes | Yes |
| Stock Photo Library | Yes | Yes | Yes |
| Supports Facebook First Comment | No | No | Yes |
| Auto RSS | Yes | Yes | Yes |
| Hashtag suggestions | Yes | Yes | Yes |
| Post Analytics | Yes | Yes | Yes |
| Instagram Grid | Yes | Yes | Yes |
| Live Demo | Yes | No | Yes |
| Live Chat | For Business & Enterprises users only | Yes | Yes |
Reviews: Hootsuite vs Loomly and Social Champ
Positive
- Comprehensive social media management platform: Hootsuite offers a wide range of features for scheduling, publishing, and monitoring social media content. It also includes tools for social listening, analytics, and team collaboration.
- Easy to use: Hootsuite has a user-friendly interface that makes it easy to get started and manage your social media accounts.
- Scalable: Hootsuite can be used to manage a small number of social media accounts or a large enterprise with hundreds of accounts.
Negative
- Expensive: Hootsuite is one of the more expensive social media management platforms on the market.
- Limited reporting: Hootsuite’s reporting features are not as comprehensive as some other social media management platforms.
- Slow customer support: Hootsuite’s customer support has been criticized for being slow and unresponsive.
- No free plan: Other than being an expensive SMM tool, Hootsutie doesn’t offer a free plan which makes it even a bigger risk for businesses.
Positive
- Strong focus on visual content: Loomly is designed to help businesses create and manage visual content for social media. It includes a variety of tools for creating visuals, such as a drag-and-drop editor and a library of templates.
- Easy to use: Loomly has a user-friendly interface that makes it easy to learn and use.
- Affordable: Loomly is more affordable than some other social media management platforms.
Negative
- Limited social media scheduling: Loomly’s social media scheduling features are not as robust as some other social media management platforms.
- Limited analytics: Loomly’s analytics features are not as comprehensive as some other social media management platforms.
- Customer support: Loomly’s customer support is not as dependable as others.
- No free plan: Similar to Hootsuite, Loomly also doesn’t offer a free plan. You can use their app for free for only 15 days as a trial period but after that you’ll have to get their paid plan to continue using the tool.
Positive
- Affordable: Social Champ is one of the most affordable social media management platforms on the market.
- Easy to use: Social Champ has a very easy-to-use interface. It is simple to navigate and find the features you need.
- Good social media scheduling: Social Champ offers a variety of social media scheduling features, including the ability to schedule posts to multiple social media networks at the same time.
- Most social media integrations: Social Champ has a total of 11 social media integrations including Facebook, Instagram, Threads, TikTok, LinkedIn, YouTube, Pinterest, Google Business Profile, Mastodon, Bluesky, and X.
Negative
- Limited language support: Social Champ does not support languages other than English.
- Lack of team collaboration features: Social Champ’s team collaboration features are relatively basic, lacking more advanced functionalities for seamless team workflows.
Ready to Take Your Social Media Presence to the Next Level?
Look no further than Social Champ, the affordable and user-friendly alternative to Hootsuite and Later. Sign up now to try it for free and experience the benefits for yourself.
Frequently Asked Questions: Hootsuite vs Loomly
Social Champ is often the preferred choice for small businesses due to its intuitive interface, affordable pricing, and robust scheduling and automation features. It also offers a free plan, which can be beneficial for startups and small teams.
Yes, Hootsuite, Loomly, and Social Champ all allow users to manage multiple social media accounts from a single dashboard.
Yes, all three tools offer team collaboration features. Hootsuite allows for advanced team management and role-based permissions, making it suitable for large teams.
Yes, all three tools offer integrations with various apps and platforms.
Social Champ is often praised for its intuitive and easy-to-navigate interface, making it accessible even to users new to social media management tools.