Sprout Social Reviews 2025: Feature Limitations & Insane Pricing

Designated as a social media manager isn’t easy at all; you know you have to take care of every little thing that goes up on your company’s social accounts.

To bloom into the social media world, you need to go out of the box, think beyond the content creation process, listen to your audience’s opinion, respond to multiple queries, run target campaigns, analyze data, and the long list goes on. Sometimes things get pretty messed up in between.

Thankfully tools like Sprout Social exist that make our work easier. Is there anything this social media management tool can’t do? From scheduling posts to tracking analytics and beyond, it’s no wonder why so many marketers are turning to Sprout Social to stay organized and on top of their social media game.

So, have you ever wondered if Sprout Social is worth it? It’s a question that many marketers and entrepreneurs have asked themselves, especially in light of the rising cost of social media management platforms. Many marketers and businesses have been asking for Sprout Social reviews lately due to the high cost of the platform and the limited features it offers.

Sprout Social – Overview

Searching for the right social media management tool? If so, then you may have come across Sprout Social in your research. It is a comprehensive social media management platform that helps businesses of all sizes grow their social media presence. With its intuitive interface and incredible features, it’s no wonder that Sprout Social is one of the most popular tools in the market.

The tool provides users with a wide range of features to help manage their social media accounts, such as analytics, integrations, and scheduling. However, many users have found that Sprout Social is not worth the cost, considering its features and limitations.

Although Sprout Social has been in the market for several years, it has become the best social media management tool in the industry with respect to its features, customer support, user interface, and pricing. Of course, features matter the most but affordability and ease of use are the top selling points for any social media marketing software. Unfortunately, Sprout Social disappoints us when it comes to pricing and user experience. While on the other hand, the web is packed with tons of social media management tools that offer the same features as Sprout Social, providing a sleek and easy-to-use dashboard with affordable pricing.

Why not look for other options?

I mean, if a social media management tool is leading the industry but fails to satisfy its users in terms of pricing and ease of use, then I may review my decision and look for alternate options. What’s the point of using a tool that is even hard to use and breaks the bank?

In case you are still not convinced by my points. Here’s a list of Sprout Social reviews that will help you to review your decision and choose your next budget-friendly social media management tool.

Social Champ Reviews Vs Sprout Social Reviews- Which is a Better Tool?

With the ever-increasing competition in the social media marketing arena, businesses need to stay on top of their game and make sure they are using the best tools available to manage their social media accounts. Here’s what users are talking about Sprout Social.

Trustpilot Sprout Social Reviews Vs Social Champ Reviews

Two of the market’s most popular social media management tools are Social Champ and Sprout Social. But which one is the better option? Let’s compare the two and decide on the most effective tool for managing your social media accounts based on Trustpilot reviews for pricing.

Unbelievable Pricing

Starting with one of the major flaws of Sprout Social, and that’s pricing. The tool’s basic plan offers 5 social profiles with few features. I mean, you are paying $249 just to get 5 social media profiles with only 1 user and limited features.

If you want to add another team member, you have to pay additionally for each user, and that’s +$199/ per month (Standard plan). Isn’t it expensive? Of course, paying $249 is already a pain, and in such a situation, if you are a team of 3 persons, you will ultimately pay around $747/month.

This is huge! Sprout Social’s pricing is not growth-friendly. Here’s a Sprout Social review from a user.

On the other hand, Social Champ is a pocket-friendly tool. The tool’s basic plan offers you 12 social media accounts, 2 users, and UNLIMITED post scheduling with several features that can fulfill all your social media needs for $29. Sounds pretty impressive, right? Moreover, if you want to add more than 2 team members, then all you need to pay is $6 per user/month, which is exactly $18/month for 3 users and $24/month for 4 users. Here’s a Social Champ review!

So which one is cheaper? $747/month with limited features or $41/month with all features.

Review complete Social Champ pricing here.

Related Article: Sprout Social Pricing: Is It Affordable for All? 

G2 Sprout Social Reviews Vs Social Champ Reviews

When it comes to choosing the right social media tool in terms of social media networks and platforms, there’s no shortage of options. Let’s take a look into G2 Sprout Social and Social Champ. Both are popular social media management tools, but which is right for you?

Limited Social Media Profiles

Moving further while researching, I spotted another flaw of Sprout Social: limited social media profiles. The tool integrates with 8 social media platforms: Facebook, Instagram, LinkedIn, TikTok, Pinterest, Instagram, Google Business Profile, and YouTube. Let’s say you are paying for the basic plan, that’s $249. You can only get limited social media accounts. If you want to connect more social accounts, then you need to upgrade to the Professional plan, which costs you $399/month.

Therefore the tools lacks in both; social media accounts offered overall and in-plans.

One more thing, Sprout Social users usually complain that it takes a whole lot of time on manual setups, paying a  lot of money, and still, it’s hard to set up your account.

Social Champ supports 8 social media platforms, including Facebook, Twitter, LinkedIn, Google Business Profile, TikTok, YouTube, Pinterest, and Instagram. Yes, you get Google Business Profile even if you sign up for a FREE plan with unlimited scheduling options. You can schedule your content for up to 3 years via CSV file using the Bulk Upload feature.

Also, setting up your social media account is super easy on Social Champ.

Capterra Sprout Social Reviews Vs Social Champ Reviews

If you ever look at social media management tools, you have probably come across both Capterra for better reviews. Sprout Social and Social Champ both offer a range of features to help you manage your social media presence more efficiently.

Related Article: 10 Rising Sprout Social Competitors for SMBs in 2025

Unprofessionalism – Hidden Charges

Let’s say you are set up to sign up for the paid plan. You have read the reviews thoroughly, compared with the other tools, and now you are fully satisfied with the tool and ready to pay. Then there come the hidden charges!

This is the major problem of almost all social media platforms; they are not good at describing the pricing with hidden fees, which is extremely confusing and frustrating. I mean, I signed up for the paid plan that’s already expensive, and then I am paying for all the hidden charges.

For instance, if you signed up for the Sprout Social Standard plan, that costs $249/month. You will get 5 social media profiles with limited features; if you want to add more than 5 social media, you need to upgrade your plan. Similarly, on the standard plan, you get 1 user and to add each user, you need to pay $199 additionally.

On the bigger picture, Social Champ has no hidden charges, not even on the FREE plan. The tool’s pricing is super clear. For instance, if you are on the Champion plan, that is $29/month, then you will get 12 social media accounts, unlimited scheduling options, and 2 users.

GetApp Sprout Social Reviews Vs Social Champ Reviews

Sprout Social and Social Champ both offer powerful features to help you manage and monitor your social media accounts. But how do they stack up against each other when it comes to user experience?

Check out some GetApp reviews!

Unsatisfactory User Experience

User experience is something you just can’t ignore; after all, you are paying a huge price to get a smooth user experience. Unfortunately, Sprout Social fails to provide a pleasant user experience.

With a confusing interface and lack of intuitive features, many users struggle to navigate the platform and get the most out of their experience. The platform is a little buggy and usually takes longer to respond. Moreover, their customer support and onboarding process are not even helpful.

While Social Champ offers a vibrant UI with an easy-to-use content dashboard. With its bright interface and powerful features, Social Champ offers an excellent user experience that will help you get the most out of your social media marketing efforts. From scheduling posts to monitoring analytics, Social Champ guides you with everything you need to ensure you get the most out of your social media accounts.

The tool’s user experience is incredible, offering an intuitive dashboard even for users with minimum tech knowledge. Also, Social Champ offers a smooth onboarding process, and their customer support is super responsive.

SoftwareAdvice Sprout Social Reviews Vs Social Champ Reviews

Both tools are unmatchable, but when it comes to customer support, Sprout Social disappoints its users. Here’s a review from Software Advice.

Customer Support

Everyone loves a good customer service experience. It’s the kind of thing that can make or break a business.

Have you ever found yourself in a situation where you are trying to get help from a customer support team, and they just don’t seem to get back to you? This is often the case with Sprout Social, a popular social media management tool. Despite the tool’s reputation for great customer service, many users have experienced slow response times and poor customer support.

There’s nothing worse than being stuck in an endless loop of waiting for customer support to respond to your inquiries, leaving customers feeling frustrated and unheard.

When it comes to Social Champ, customer support is fast and responsive. We strive to ensure that all customers have a positive experience and that their questions are answered quickly and on time.

We have a team of dedicated customer service representatives who are available 24/7 to assist with any inquiries. Our representatives are knowledgeable and experienced in the platform, and they can provide helpful advice and troubleshooting tips. Apart from human customer support, we also have a fully fledged helpdesk guide loaded with tutorials and FAQs.

The Choice is Yours!

In light of Sprout Social’s unsatisfactory reviews, it is clear that the product has some room for improvement. The main areas of complaint revolve around customer service, features, and performance, and reliability issues. It is important to do your research before choosing any platform, as some may be better suited for certain businesses than others, so it is up to you to decide if the features offered by Sprout Social are worth what they are charging!

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