Imagine trying to listen to every single conversation happening in a crowded marketplace. Impossible, right? That’s what it’s like to monitor what people say about your brand online. According to

You’re knee-deep in creating content, and suddenly you realize you have to log in to five different platforms, copy-paste your carefully crafted posts, and adjust the times for each one.

Last year, a small shop owner made an emotional TikTok video about having no customers at his bakery. It blew up, getting 2 million views in just one day and

Research has shown that 85% of customers expect brands to respond on Facebook within six hours. On Twitter, it’s even more intense—over half of users want replies within just 60